Lost files, crashed drives, accidental deletions — we get your data back
Whether it's years of family photos on a dead hard drive or critical business databases on a failed SSD, our Melbourne data recovery specialists use professional tools to retrieve your files. The sooner you act, the better the chances — stop using the drive and call us.
Same-day on-site service across Melbourne. No fix, no fee.
Prefer to call? 03 7057 2770
We use specialist recovery tools to retrieve files from damaged, corrupted, and failed storage devices of every kind.
We diagnose your drive and tell you what's recoverable before you commit to anything. No surprises, no pressure.
Photos, videos, documents, databases, accounting files, emails — we recover every file type from every operating system.
Your data is handled with strict confidentiality. Business files, personal photos — everything stays completely private.
Hard drives, SSDs, USB sticks, SD cards, external drives, NAS devices, and RAID arrays. If it stores data, we can work on it.
These are the most common data loss situations we handle for Melbourne homes and businesses every week.
Drive clicking, not spinning up, or not recognised by your computer? We recover data from mechanically failed hard drives using specialist tools.
SSD suddenly disappeared or showing as unreadable? Solid-state drives fail differently to hard drives, but data is often still recoverable with the right approach.
Emptied the recycle bin too soon? Deleted the wrong folder? If you act fast and stop using the drive, we can usually get those files back.
Accidentally formatted the wrong drive or partition? The data is usually still there underneath — we use deep scanning to pull it back.
USB stick or camera SD card asking to be formatted? Photos from your holiday or important documents can still be recovered from corrupted portable media.
Business RAID array degraded or NAS device failed? We recover data from multi-disk configurations including RAID 0, 1, 5, and Synology/QNAP systems.
Three straightforward steps from lost data to files recovered. We keep you informed the whole way.
Book online or call us. Drop off your drive, or we can visit your home or office to collect it. We'll do an initial assessment and give you an honest quote.
Our specialists scan your drive with professional recovery tools. We extract every recoverable file and organise them so you can see exactly what we found.
We transfer your recovered files to a fresh drive or USB. We also help you set up a proper backup solution so this never happens again.
Answers to the questions Melbourne customers ask us most about recovering lost data.
Yes, in most cases. Even if your hard drive is clicking, not spinning, or completely unrecognised by your computer, the data on the platters is often intact. We use specialist tools to read the drive directly and extract your files. The key is to stop using the drive immediately and bring it to us.
Costs depend on the type of failure and storage device. Simple deletions and corrupted USB drives are at the lower end, while failed hard drives and RAID arrays cost more due to the time and tools involved. We always provide a clear quote after our free assessment — no surprises. If we can't recover your data, you don't pay for the recovery.
SSD recovery is trickier than traditional hard drives because of how they store data, but it's still possible in many cases. If your SSD suddenly disappeared or shows errors, bring it in as soon as possible. The longer you wait or keep trying to use it, the lower the chances. We have tools specifically designed for solid-state recovery.
Absolutely. Deleted photos are one of our most common recovery jobs — whether from a laptop, external hard drive, USB stick, or camera SD card. As long as the storage hasn't been heavily overwritten since deletion, we can usually get them back. Family photos, wedding shots, travel memories — we understand how irreplaceable they are.
Simple recoveries like deleted files or corrupted USB drives can often be done same-day. More complex jobs involving failed hard drives or RAID arrays may take two to five business days depending on the severity. We'll give you a realistic timeframe during the assessment so you know what to expect.
We strongly advise against it if your drive has a hardware fault (clicking, not detected, etc.). Running software on a failing drive can make things worse and reduce the chances of professional recovery. For simple deletions on a healthy drive, some software can help — but if you're unsure, it's safer to call us first. A free assessment costs nothing and protects your data.
The sooner you stop using the drive and bring it to us, the better your chances of a full recovery. Book now or call for urgent advice.
