Geeks Melbourne — IT Support & IT Help That Comes to You

Computer Services for Melbourne Homes and Small Businesses

Geeks I.T. Melbourne provides computer services for homes and small businesses across Melbourne, onsite or by remote support. We fix slow and crashing computers, set up Wi-Fi, email and printers, upgrade SSDs and RAM, replace Windows laptop batteries, build custom PCs and support small business IT. Onsite help is $205 per hour and remote help is $125 per hour.

Here is what our computer services cover:

• Troubleshooting: slow computers, crashes, error messages, email and printer problems.
• Wi-Fi and networks: dropouts, weak signal and router setup.
• Upgrades: SSD and RAM upgrades, plus software installation and updates.
• Laptop battery replacement: for Windows laptops whose battery no longer holds a charge (not MacBooks).
• Custom PC builds: home and gaming machines built to suit how you use them.
• Mac support: setup and troubleshooting.
• Security: help spotting scams and keeping online banking safe.
• Small business IT: day-to-day support and managed IT plans.

Geeks I.T. Melbourne charges $205 per hour for onsite support and $125 per hour for remote support, with a one-hour minimum and no call-out fee. Home PC builds start from $1,500 and gaming builds from $2,000.

We visit homes and offices across metropolitan Melbourne (see our service areas) and can help anywhere by remote support. No Fix, No Fee applies to software and setup problems and excludes hardware repairs and parts. Call 03 7057 2770 or book online.

Recent customers have said: "Really polite, pc seems to be a lot faster now!" (Charlee) and "Super quick service (appointment was made 90 mins after I booked it) and Smit was very knowledgeable, polite and efficient. Computer now running beautifully!" (Don).

What computer services does Geeks I.T. Melbourne offer?

We help with troubleshooting (slow PCs, crashes, errors, email, printers), Wi-Fi and network setup, SSD and RAM upgrades and software, laptop battery replacement, custom home and gaming PC builds, Mac support and setup, scam and online-banking safety, and small business IT and managed plans. We don't offer board-level repairs, laptop repairs beyond batteries, or Mac hardware repairs.

Do you come onsite or help remotely?

Both. Remote help suits problems that can be sorted on screen, such as software, email and printer issues. Onsite visits suit problems that need someone in the room, such as Wi-Fi and network setup.

How much do your computer services cost?

Onsite help is $205 per hour and remote help is $125 per hour, with a one-hour minimum and no call-out fee. Home PC builds start from $1,500 and gaming builds from $2,000. Managed IT plan prices for businesses are listed on our Business IT Support page.

Do you provide computer services for small businesses?

Yes. We provide IT support for small businesses across Melbourne, including managed IT plans. The plans and pricing are set out on the Business IT Support page on our site, and you can call 03 7057 2770 to talk through what your team needs.

Can you help with a Mac?

Yes. Our Mac help covers setup, software, email and troubleshooting, onsite or remotely depending on the issue. We do not offer Mac hardware repairs, including MacBook battery replacement.

Who Can Fix My Computer Near Me in Melbourne?

Geeks I.T. Melbourne sends a technician to your home or business with onsite IT support. If the problem is software, we can often sort it with remote support instead. We cover Melbourne and its suburbs; see our service areas.

Common computer problems we fix onsite or remotely:

• Slow computers, freezing and start-up problems
• Viruses, pop-ups and suspicious emails
• Wi-Fi, email and printer problems
• New computer setup and data transfer
• Desktop diagnosis when a PC won't start or turn on
• SSD and RAM upgrades to speed up an older desktop
• Laptop battery replacement (see laptop repairs)

We don't do board-level repairs, replace screens, keyboards, charging ports or hinges, or repair Mac hardware. If your fault needs one of those, we'll diagnose it and tell you straight away so you can take it to a repairer.

Geeks I.T. Melbourne charges $205 per hour onsite and $125 per hour remote, with a one-hour minimum and no call-out fee. For typical job costs, see our computer repair cost guide.

Don said: "Super quick service (appointment was made 90 mins after I booked it) and Smit was very knowledgeable, polite and efficient. Computer now running beautifully!"

Call 03 7057 2770 or book online and tell us what the computer is doing, and we'll work out whether onsite or remote suits best. You can also see all our computer repairs.

How much does it cost to fix a computer in Melbourne?

Onsite help is $205 per hour and remote help is $125 per hour, with a one-hour minimum and no call-out fee. For typical job costs, see the computer repair cost guide on our site. Call 03 7057 2770 to describe the problem.

How fast can a technician get to me?

It depends on the day's bookings, so we can't promise a set time. One customer, Don, wrote: "appointment was made 90 mins after I booked it". Call 03 7057 2770 to ask about the next available time. Onsite visits are $205 per hour with a one-hour minimum.

Can my computer problem be fixed remotely?

Many software problems can be, including slow performance, virus clean-ups, email and printer issues and general troubleshooting. Remote help is $125 per hour with a one-hour minimum. If a remote session won't solve it, we'll say so and suggest an onsite visit instead.

Is a 7 year old computer worth fixing?

Often yes, particularly if it's slow because of software or an old drive. Upgrades are for desktops: an SSD or RAM upgrade can make an older desktop feel much quicker. For laptops we offer battery replacement and software tune-ups. If the machine isn't worth more money, we'll tell you plainly so you can decide.