A Geeks2U Alternative in Melbourne — Why Choose Geeks I.T. Melbourne
Weighing up Geeks To You or another provider? Geeks I.T. Melbourne is a smaller, client-focused team working across Melbourne: $205/hr on-site or $125/hr remote, one-hour minimum, no call-out fee. We confirm the hourly rate before we start.
Book a Geeks I.T. Melbourne Technician Today
Book a technician for same-day on-site help across Melbourne, subject to availability.
Prefer to call? 03 7057 2770
Why Melbourne Homes and Businesses Book Geeks I.T. Melbourne
Six facts about how we work, with nothing hidden in the fine print.
$205/hr On-Site, $125/hr Remote
Every visit is billed by time: $205/hr on-site or $125/hr remote, with a one-hour minimum. The rate is the same on weekdays, weekends and public holidays.
No Call-Out Fee, No Travel Charge
We do not charge to attend anywhere in our Melbourne service area. You pay for the time we spend helping you, plus any parts you approve.
Same-Day On-Site Help
Same-day appointments are often available, 7 days a week, subject to availability. Book online to see the next free slot, or call 03 7057 2770.
You Know the Cost Before We Start
No surprises — we confirm the hourly rate before we start. Visits have a one-hour minimum ($205/hr onsite, $125/hr remote), and No Fix, No Fee excludes hardware repairs and parts.
Talk to the Technician
You can talk directly with the technician doing the work - to reschedule, ask a question or get an update.
150+ Melbourne Suburbs
We cover more than 150 suburbs across Greater Melbourne, from the CBD to Box Hill, Dandenong, Frankston, Footscray, Preston, Brighton and Brunswick.
What You Pay -- Our Published Rates
This is the whole price list. Hourly prices include GST.
IT Support Services Across Melbourne
Home and small-business IT help, on-site or remote, at one published rate. We don't do board-level, screen or keyboard repairs - if a device needs that, we'll refer you to a specialist repairer.
Computer Help
Slow PCs, crashes, software faults, SSD and RAM upgrades -- sorted on-site or remotely.
Learn MoreLaptop Support & Upgrades
Slow laptops, battery and upgrade advice, software problems -- any brand, at your location.
Learn MoreMac Support
macOS troubleshooting, slow Macs, setup, migration, Time Machine and Apple ID help.
Learn MoreData Recovery
Lost files and failing drives -- we recover what we can and tell you straight when a specialist lab is needed.
Learn MoreVirus Removal
Malware, spyware and scam clean-ups, then the security settings to keep it out.
Learn MoreWiFi & Network Setup
NBN problems, mesh networks and dead zones -- home and office coverage sorted.
Learn MoreDevice Setup
New computer, phone, tablet or printer setup and data transfer.
Learn MoreBusiness IT Support
Ad hoc help at our hourly rates, or managed IT plans for Melbourne businesses.
Learn MoreHow We Look After You
Geeks I.T. Melbourne is a smaller, client-focused team working across Melbourne, and the way we work reflects that.
Plain-English explanations
We explain what we found and what we did in plain English, and answer your questions as we go.
Time to show you
We take the time to show you how things work, so you're comfortable once we've left.
The cost before we start
$205/hr on-site or $125/hr remote, one-hour minimum, no call-out fee. We confirm the hourly rate before we start.
After the visit
If something comes up after the visit, call us on 03 7057 2770 and we'll work out the next step with you.
Easy to book
Book online in a few minutes and choose a time that suits you, or call us.
Homes and businesses
Home users and small businesses alike; ongoing help for businesses comes through our managed IT plans.
In our customers' words
“Pratik was brilliant, fix my problem with ease, explaining things to me in a way that made sense, friendly and very professional, highly recommended”
“PRAKASH was very patient with us while we 'tried' explaining our troubles, solved them all with calm and easy confidence and knowledge.”
“Patient, constructive and professional. Highly recommended.”
Frequently Asked Questions
On-site work is $205/hr with a one-hour minimum and no call-out fee. Remote support is $125/hr. Parts are quoted separately for your approval, and we confirm the hourly rate before we start.
No. On-site work is $205/hr on any day of the week, and same-day visits carry no surcharge, subject to availability.
No surprises — we confirm the hourly rate before we start. Visits have a one-hour minimum ($205/hr onsite, $125/hr remote), and No Fix, No Fee excludes hardware repairs and parts.
More than 150 suburbs across Greater Melbourne, including the CBD, Richmond, South Yarra, Brighton, St Kilda, Box Hill, Glen Waverley, Dandenong, Footscray, Werribee, Brunswick, Preston, Frankston and Ringwood.
No. We don't do board-level repairs or fit screens, keyboards, charging ports or hinges. If your device needs that, we'll diagnose it and refer you to a specialist repairer.
Yes. Businesses can book ad hoc support at the same hourly rates, or choose a managed IT plan from $1,000 per month excluding GST for up to 5 users.
No. Geeks I.T. Melbourne is an independent business and is not affiliated with, endorsed by or connected to Geeks2U or Geeks To You.
Yes. Book online and choose a time that suits you, or call 03 7057 2770. On-site work is $205/hr and remote support is $125/hr, with a one-hour minimum and no call-out fee.
Ready to Book a Melbourne Technician?
$205/hr on-site, $125/hr remote, one-hour minimum and no call-out fee. Pick a time that suits you.
What Melbourne customers say
Verified Google reviews — real names, real dates, every one checkable.
Colin Denham
Prakash Parajuli was polite and arrived on time. He was patient with my medical condition. Every thing is running A one now.
damien anderson
Harsha was amazing and fixed all of my issues with a great attention to detail. Geeks IT is fantastic!
Kate Camilleri
Harry was amazing - prompt, professional, clear, went above and beyond. thank you.
Sonia McFadyen
I had a booking with Shanesh today, he helped me fix my problem and explained what I was doing wrong. He was very polite and friendly.