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Melbourne Email Experts

Email Setup & Troubleshooting Melbourne — Inbox Sorted

Outlook, Gmail, Microsoft 365, Apple Mail — set up properly and syncing on every device

Whether you can't send, can't receive, or your inbox has turned into a mess of error messages, our Melbourne technicians get your email working across your phone, tablet, and computer. Plain English, no jargon.

Book Email Help Call 03 7057 2770
No Fix, No Fee
Same-Day Service
5 Star Rated

Book a Geeks Melbourne Technician

Same-day on-site service across Melbourne. No fix, no fee.

Prefer to call? 03 7057 2770

What We Set Up & Fix

Every Email Platform, Every Device

From a single Gmail account to a full Microsoft 365 business setup, we handle the lot and make sure everything syncs.

Outlook & Microsoft 365

Full setup, sync across devices, shared mailboxes, calendar integration, and fixing those stubborn Outlook errors.

Gmail & Google Workspace

Setup on any device, app passwords, two-factor authentication, contact sync, and Google Workspace for business teams.

Apple Mail & iCloud

iPhone, iPad, and Mac email configuration. iCloud syncing, contact merging, and resolving Apple ID sign-in issues.

Multi-Device Sync

Phone, tablet, laptop, desktop — your emails, contacts, and calendar synced everywhere so nothing gets missed.

Common Email Problems

Sound Familiar?

These are the email headaches Melbourne locals call us about every day. If any ring a bell, we can sort it out fast.

Can't Send or Receive

Emails stuck in outbox or nothing coming through? We check server settings, authentication, and port configs to get the flow going again.

Password & Login Errors

Locked out? Password not accepted? We reset credentials, configure app passwords, and set up two-factor so it stays secure and accessible.

Emails Going to Spam

Important messages vanishing into junk? We fix spam filter settings, whitelist senders, and check your domain reputation if you're sending business mail.

Contact Sync Issues

Contacts showing on your phone but not your laptop? Duplicates everywhere? We merge, de-duplicate, and sync your address book properly.

Email Migration

Switching from an old provider or moving to Microsoft 365? We migrate your entire mailbox — emails, folders, and contacts — without losing a thing.

Shared Mailbox for Business

Need info@ or sales@ working for the whole team? We set up shared mailboxes, distribution groups, and permissions so everyone stays in the loop.

Simple Process

How We Get Your Email Sorted

Three steps. No fuss. Most email issues are resolved in a single visit or remote session.

1

Tell Us What's Wrong

Book online or call us. Let us know which email app you're using, what device, and what's going haywire. We'll take it from there.

2

We Diagnose & Fix

Our tech checks your settings, server configuration, and syncing. Whether it's on-site or remote, we get to the root cause and fix it properly.

3

Everything Syncs

We confirm your email works on every device, contacts are synced, and the calendar is connected. You get a clear explanation of what we did and why.

Your Questions Answered

Email Setup & Troubleshooting FAQ

We can set it up for you on-site or remotely. Whether you use Gmail, Outlook, Microsoft 365, or another provider, we configure the correct server settings, enable sync for your contacts and calendar, and test everything before we leave. Works on iPhone, Samsung, Google Pixel — any phone.

Sync issues are usually caused by incorrect server settings, expired passwords, or the email being set to POP instead of IMAP. We check your account type, update your configuration, and make sure changes you make on one device show up on all the others instantly.

Absolutely. We migrate your entire mailbox — emails, folders, sent items, and contacts — from your old provider to your new one. Whether you're moving to Microsoft 365, Google Workspace, or a new hosting provider, nothing gets lost in the move.

Outlook errors can stem from corrupted profiles, outdated settings, damaged data files, or authentication changes. We diagnose the specific error code, repair or rebuild your Outlook profile, and ensure all your emails and folders are intact afterwards.

Yes. We handle the full Microsoft 365 setup for businesses — domain verification, DNS records, user accounts, shared mailboxes, distribution groups, and device configuration for every team member. We also set up Teams, SharePoint, and OneDrive if you need them.

Emails end up in spam when filters are too aggressive, SPF/DKIM records are misconfigured, or your sending domain lacks authentication. We adjust your spam filter rules, whitelist trusted senders, and for business email, we fix your DNS records so your messages land in inboxes — not junk folders.

Email Playing Up? Let's Sort It.

Whether it's a quick fix or a full business email setup, our Melbourne techs get your inbox working properly — often the same day.

Book Email Help Call 03 7057 2770
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  • Level 14/330 Collins St, Melbourne VIC 3000, Australia
  • 0370572770
  • info@geeksmelbourne.com.au
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  • Geeks Melbourne
  • Why Choose Geeks Melbourne
  • Contact Geeks Melbourne
  • Privacy Policy
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0370572770
Book Online