- Melbourne’s Trusted IT Support — Fast Same-Day Service Across Melbourne
- Open seven days a week
- 8am to 8pm
New iPhone, Samsung, or iPad? Our Melbourne technicians transfer your contacts, photos, and apps from your old device, configure email and cloud backups, set up security, and make sure everything is ready to go.
Same-day on-site service across Melbourne. No fix, no fee.
Prefer to call? 03 7057 2770
Upgrading to a new phone should be exciting, but the thought of losing photos, contacts, or WhatsApp conversations during the switch keeps a lot of people using their old device far longer than they should. And if you are switching ecosystems -- say moving from Samsung to iPhone, or Android to Apple -- the data transfer process can feel overwhelming.
At Geeks Melbourne, we handle the complete setup of your new phone or tablet at your home anywhere across Melbourne -- from Southbank and Toorak to Templestowe, Altona, and the outer eastern suburbs. Whether you have just picked up an iPhone 16 from the Apple Store in Highpoint, a Samsung Galaxy from Telstra in Bourke Street, or an iPad for the kids, we make sure every contact, photo, and app makes it to your new device without a hitch.
Our phone and tablet setup service covers:
We do not hand back your new phone until every app is installed, every account is signed in, and your old device's data is safely transferred and verified. You walk away with a phone that feels like yours from the first swipe.
Every aspect of your mobile device setup, handled by a Melbourne technician who makes sure nothing gets left behind.
Contacts, photos, videos, text messages, WhatsApp chats, and app data -- moved from your old phone to the new one. iPhone to iPhone, Android to Android, or cross-platform switches.
Gmail, Outlook, Yahoo, iCloud, and business email configured on your new device. Contacts synced, calendars connected, and push notifications set up properly.
We install the apps you actually use -- banking (CommBank, ANZ, NAB, Westpac), social media, streaming, health and fitness, rideshare, and productivity tools. Signed in and ready.
Set up Screen Time (iPhone) or Family Link (Android) on children's devices. App restrictions, content filters, screen time limits, and location sharing configured to your preferences.
Configure iCloud, Google Photos, or Samsung Cloud so your photos, contacts, and data are automatically backed up. Never lose your memories to a dropped phone again.
Pair your Apple Watch, Samsung Galaxy Watch, AirPods, earbuds, car Bluetooth, and smart speakers. Everything connected and working with your new phone or tablet.
Yes. Cross-platform transfers are one of the most common requests we get from Melbourne households upgrading their phones. We move your contacts, photos, videos, calendar events, and bookmarks from Android to iPhone (or iPhone to Android). Some app-specific data like WhatsApp chat history requires a dedicated migration process, which we handle as well. We verify every piece of data has come across before finishing the setup.
A single phone setup -- data transfer from your old device, email configuration, app installation, security, and cloud backup -- typically takes 60 to 90 minutes. If you have a large photo library (50GB or more) or are switching platforms (e.g. Samsung to iPhone), allow closer to two hours. Setting up a tablet alongside a phone in the same visit usually adds 30 to 45 minutes. We give you an estimate when you book.
Absolutely. We configure Apple Screen Time or Google Family Link based on your preferences. That includes setting app download restrictions (so they cannot install apps without your approval), content filters for age-appropriate browsing, daily screen time limits, downtime schedules for bedtime, and location sharing so you can see where the device is. We walk you through how to manage the settings from your own phone so you stay in control.
If your old phone is damaged but had iCloud backup (iPhone) or Google backup (Android) enabled, we can restore your data to the new device from the cloud. If the old phone is physically intact but the screen is broken, we may still be able to extract data via USB. If the device is completely unresponsive with no cloud backup, data recovery is more complex -- but we will assess the situation and let you know what is possible before proceeding.
Do not risk losing your photos and contacts doing it yourself. Book a Melbourne technician and have everything transferred, configured, and backed up -- today.
