Privacy Policy: Protecting Your Personal Information
Geeks Melbourne
Legal Entity: IT CYBERSEC PTY LTD (ABN: 65 676 034 110)
Effective Date: 1 Jan 2024
Welcome to Geeks Melbourne, an Information Technology Managed Services Provider committed to safeguarding your privacy. We provide a range of services, including remote support, in-person support, website development, and SEO work, tailored to both home and business clients. This Privacy Policy is crafted in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and Queensland’s privacy guidelines, ensuring the protection and respectful handling of your personal information.
Collection of Personal Information
When you engage with Geeks Melbourne, we may collect personal information necessary to provide our services efficiently. This information includes:
Name
Email Address
Phone Number
Physical Address
We collect this information directly from you through various means, including website forms, emails, and direct communication.
Use of Personal Information
Your personal information is used to:
Deliver the services you have requested
Communicate with you about our services and respond to inquiries
Enhance and tailor our service offerings
Payment Information
Geeks Melbourne does not store any payment method information on our systems. All payment processing is securely managed by our partner, Stripe, a leading online payment processing service. Your payment information is directly transmitted to Stripe’s secure servers, ensuring the highest level of security and compliance.
Disclosure of Personal Information
We will not disclose your personal information to third parties except:
To service providers who assist in our operations and service delivery
When required by law or to comply with legal processes in Australia or Queensland
If necessary to protect the rights, property, or safety of Geeks Melbourne, our clients, or the public
Data Security and Integrity
Geeks Melbourne is dedicated to protecting your personal information from unauthorized access, use, or disclosure. We implement robust security measures and continually update our practices to safeguard your data.
Access, Correction, and Deletion
You have the right to access, correct, or request the deletion of your personal information held by us. If you wish to exercise these rights, please contact us using the details provided below.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@geeksmelbourne.com.au
You can also write to us at:
Level 14/330 Collins St, Melbourne VIC 3000, Australia
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.