Managed IT Services Melbourne
One monthly price for the whole technology footprint — licensing, security, backups, your website and domain, and a help desk your team can actually reach. From $1,000 per month excluding GST. No setup fee, no lock-in. Geeks I.T. Melbourne charges $205 per hour on-site and $125 per hour remote including GST, attends same-day across Melbourne seven days a week, and is rated 5.0 stars from 91 Google reviews.
Someone owns your IT, before it breaks
Most Melbourne businesses under fifty people do not need a full-time IT manager. They need someone who already knows the setup, watches it continuously, and picks up the phone when something goes wrong.
Proactive monitoring
We watch the things that fail quietly — disks filling up, backups that stopped running, updates that never installed — and deal with them before they stop your day.
A named technician
The same people every visit, who know your setup. No call-centre queue and no explaining your network from scratch to a stranger each time.
Predictable monthly cost
A flat plan sized to your headcount instead of surprise invoices. You know what IT costs next month, and so does your bookkeeper.
Managed IT Plans for Melbourne Businesses
One monthly price covering the whole technology footprint — Microsoft 365 or Google Workspace, your website and domain, email authentication, 24/7 security monitoring and a business-hours help desk. No setup fee and no lock-in contract.
What every plan covers
Microsoft 365 or Google Workspace
Licensing, setup, mailboxes, file storage and the day-to-day administration of both.
Website hosting and maintenance
Hosting, updates and monitoring, kept patched alongside everything else we run.
Domain registration and DNS
Renewals handled and DNS managed, so nobody has to remember when the domain expires.
DMARC email authentication
Stops criminals sending invoices that appear to come from your domain.
Managed EDR, ITDR and a 24/7 SOC
Endpoint and identity detection through Huntress, with analysts watching around the clock rather than alerts piling up in a console.
Basic SEO
The on-page and local search work that keeps you findable, handled alongside the hosting.
Remote help desk for the whole team
A business-hours help desk and remote resolution for every user on the plan.
On-site visits are charged separately. Managed plans cover remote support. When a job needs someone in the room, a Melbourne technician attends at our standard rate of $205 per hour on-site, or $125 per hour remote for ad-hoc work outside a plan. Both hourly rates include GST.
Sized for Melbourne businesses under fifty people
Professional services and clinics
Accountants, allied health, legal and consulting offices where downtime stops billable work and client data has to stay protected.
Trades and construction offices
A site team on phones and tablets, an office on desktops, and job-management software that everyone depends on.
Retail, hospitality and not-for-profits
Point-of-sale, rosters and payments that cannot go down on a Friday night, on a budget that has to be justified.
We are an IT support and managed services business, not a repair workshop — we do not fit screens, keyboards, charging ports or hinges, and we do not do board-level repair. Hardware that needs that is diagnosed and referred to a specialist.
Need one-off help rather than a plan? See our IT support in Melbourne page, or business IT support.
Common questions from Melbourne businesses
How much do managed IT services cost in Melbourne?
Complete managed IT starts at $1,000 per month excluding GST for a business of up to five users, and scales with team size: $1,500 up to 10 users, $2,500 up to 20, $3,500 up to 30, $4,500 up to 40 and $5,500 up to 50. Larger teams are quoted on the same basis. There is no setup fee and no lock-in contract. On-site visits are charged separately at $205 per hour.
What is included in the monthly price?
Microsoft 365 or Google Workspace licensing and administration, website hosting and maintenance, domain registration and DNS, DMARC email authentication, managed EDR and ITDR with a 24/7 security operations centre, basic SEO, and a business-hours remote help desk for every user on the plan. Nothing on that list is billed separately.
Is there a lock-in contract?
No. There is no lock-in contract and no setup fee. The plan runs month to month, and you can change team size as you hire or downsize.
What is the difference between a managed plan and ad-hoc support?
Ad-hoc support is billed by the hour when something breaks, at $205 per hour on-site or $125 per hour remote. A managed plan is a fixed monthly cost that covers the licensing, security, backups and help desk continuously, so problems are found before they stop work. Businesses that depend on their systems generally cost less on a plan than paying hourly for outages.
Do you do on-site visits in Melbourne?
Yes. Managed plans cover remote support, and when a job needs someone in the room a Melbourne technician attends at $205 per hour. We cover the CBD and greater Melbourne, same day where possible.
Do you repair laptops and Macs?
No. We are an IT support and managed services business, not a repair workshop. We do not fit screens, keyboards, charging ports or hinges, and we do not do board-level repair. Hardware that needs that is diagnosed and referred to a specialist.
Find out what your IT should actually cost
A free assessment, no obligation. We look at what you are running now, what you are paying for it, and what a plan would cover.