Melbourne's Local IT Team

Business IT Support Melbourne — Your Outsourced IT Department

Managed IT support built for Melbourne small businesses. Microsoft 365, networking, cybersecurity, cloud, and helpdesk -- all handled by a local team who picks up the phone.

Running a business with 5 to 50 staff? You need IT that works without the cost of a full-time hire. We give you a dedicated Melbourne IT team -- same-day response, fixed monthly pricing, and no lock-in contracts. Think of us as your IT department, without the overhead.

Same-Day Response
5-50 Employee Businesses
5 Star Rated

Book a Geeks Melbourne Technician

Same-day on-site service across Melbourne. No fix, no fee.

Prefer to call? 03 7057 2770

IT Support That Actually Supports You

We are not a faceless helpdesk overseas. We are a Melbourne team you can call, email, or book online -- and we will be there the same day.

Fixed Monthly Pricing

Predictable IT costs every month. No surprise invoices, no per-incident charges. You know exactly what you are paying and what you are getting.

Same-Day Response

When your server goes down or email stops working, you cannot wait 48 hours. We respond the same day -- often within the hour for critical issues.

Local Melbourne Team

Real people, based in Melbourne. You get a dedicated account manager who knows your business, your systems, and your staff by name.

No Lock-In Contracts

Stay because we deliver, not because you are locked in. Month-to-month agreements with zero exit fees. We earn your business every single month.

Everything Your Business Needs, Handled

From Microsoft 365 admin to cybersecurity, we cover the full stack of IT services that Melbourne businesses need to run smoothly and securely.

Microsoft 365 Setup & Admin

Full deployment, user management, Teams configuration, SharePoint, OneDrive, email migration, and licence optimisation. We handle every aspect of your M365 environment.

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Office Networking

Managed switches, commercial-grade access points, structured cabling, VLANs, and network security. We build office networks that do not drop out at 3pm.

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Cybersecurity

Firewalls, endpoint protection, MFA enforcement, email filtering, and security awareness training. We protect your business from ransomware, phishing, and data breaches.

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Cloud Migration

Moving to Google Workspace, Azure, or AWS? We plan and execute cloud migrations with zero data loss and minimal downtime. Your team keeps working while we handle the move.

Backup Solutions

Automated cloud backups, local redundancy, disaster recovery planning, and tested restores. We make sure your business data is protected and recoverable -- always.

Server Setup & Maintenance

On-premise and cloud server deployment, patching, monitoring, and performance tuning. We keep your infrastructure running 24/7 so your team can focus on their work.

VoIP & Phone Systems

Cloud-hosted phone systems, Teams calling, SIP trunking, and handset deployment. Modern business phone solutions that integrate with your existing tools.

Helpdesk Support

Your staff call us directly when something breaks. Password resets, printer issues, software glitches -- we handle the day-to-day so you do not have to.

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IT Strategy & Consulting

Technology roadmaps, hardware lifecycle planning, budget forecasting, and vendor management. We align your IT with your business goals, not the other way around.

IT Support Without the Runaround

Transparent Pricing

Fixed monthly plans with no hidden fees. We tell you exactly what is included before you sign anything.

Proactive, Not Reactive

We monitor your systems and catch problems before they become outages. Less downtime, fewer emergencies.

On-Site When Needed

Remote support for quick fixes, on-site visits for the rest. A Melbourne technician at your office, same day.

Your Dedicated Team

Not a random tech each time. The same team who knows your systems, your staff, and your business inside out.

Three Steps to Hassle-Free IT

Switching IT providers or setting up managed support for the first time is easier than you think.

1

Free IT Assessment

Book a free assessment or call 03 7057 2770. We review your current setup, identify risks, and map out what your business actually needs.

2

Custom IT Plan

We build a tailored managed IT plan with clear scope, fixed pricing, and a timeline. You approve only what makes sense for your budget and goals.

3

We Handle the Rest

Onboarding, monitoring, helpdesk, security, backups -- all taken care of. Your team gets a direct number to call and problems get sorted fast.

Common Questions from Melbourne Businesses

How much does managed IT support cost in Melbourne?

Managed IT plans typically start from around $50 to $150 per user per month, depending on the level of support, the number of devices, and the services included. We tailor every plan to the business -- no one-size-fits-all packages. Book a free assessment and we will give you a clear quote with no surprises.

Do you offer monthly IT support contracts?

Yes. All our managed IT plans are month-to-month with no lock-in. You can scale up, scale down, or cancel any time. We believe in earning your business every month, not trapping you in a multi-year deal.

Can you set up Microsoft 365 for my team?

Absolutely. We handle full Microsoft 365 deployment -- tenant setup, user provisioning, email migration, Teams, SharePoint, OneDrive, and security policies. We also manage ongoing admin so your licences, users, and security stay up to date.

What size businesses do you support?

We specialise in small-to-medium Melbourne businesses with 5 to 50 employees. That includes offices, warehouses, retail shops, clinics, accounting firms, tradies, and agencies. If you have staff and technology, we can help.

Do you provide remote IT support?

Yes. Most day-to-day issues -- password resets, software glitches, email problems -- are resolved remotely within minutes. For hardware, networking, or anything that needs hands-on attention, we send a Melbourne technician on-site the same day.

What is included in a managed IT plan?

A typical plan includes helpdesk support, system monitoring, patch management, cybersecurity (antivirus, firewall, MFA), cloud backups, Microsoft 365 administration, and on-site visits when needed. We customise every plan, so you only pay for what your business actually uses.

Can you help us migrate to the cloud?

Yes. We plan and execute cloud migrations to Microsoft 365, Google Workspace, Azure, and AWS. That includes email, file servers, line-of-business apps, and user training. We handle the heavy lifting so your team experiences minimal disruption during the move.

Ready to Outsource Your IT?

Stop firefighting tech problems. Get a Melbourne IT team behind your business -- fixed pricing, same-day response, no contracts. Start with a free assessment.