We eliminate every threat and lock your system down so it stays clean
Strange pop-ups? Computer crawling? Locked out by ransomware? Our Melbourne technicians completely remove viruses, malware, spyware, and adware — then set up proper protection so it doesn't happen again. We also help seniors recognise and avoid online scams.
Same-day on-site service across Melbourne. No fix, no fee.
Prefer to call? 03 7057 2770
We don't just remove the infection — we clean up the damage, secure your system, and protect you going forward.
We scan with multiple professional tools to find and eliminate every virus, trojan, rootkit, spyware, and piece of adware hiding on your system.
After removing infections, we clean up leftover damage — broken settings, hijacked browsers, dodgy startup programs — so your computer runs properly again.
We install and configure reliable antivirus protection tailored to your needs — whether free or premium — so you're defended against future threats.
We teach you (or your parents) how to spot phishing emails, fake tech support calls, and dodgy websites. Especially important for seniors.
Recognise any of these? Don't ignore them — infections get worse the longer you wait. Call us today.
Pop-up ads appearing even when your browser is closed, or fake virus warnings telling you to call a number or download software. Classic sign of adware or scareware.
Everything takes ages to load, programs freeze, and your fan runs constantly. Malware running in the background chews through your system resources.
Your searches go to strange websites, your homepage has changed, or new toolbars appeared that you didn't install. Browser hijackers are extremely common.
Screen locked with a message demanding payment? Files encrypted and renamed with strange extensions? This is ransomware — do not pay. Call us immediately.
Programs you don't recognise appearing in your taskbar or startup, or your antivirus has been disabled without you doing it. Spyware often hides in plain sight.
Friends or contacts telling you they received strange emails or messages from your account? Your email or social media may be compromised by malware.
Three steps from infected mess to clean, secure machine. Most removals are done same-day.
Book online or call us. We'll come to your home or office, or you can drop off your device. If it's urgent, let us know — we prioritise active infections and ransomware.
Our technicians run deep scans with multiple professional tools, remove every threat, repair damaged settings, clean your browser, and verify your system is completely clear.
We set up proper antivirus protection, update your system, and walk you through staying safe online. You also get a security check to catch any remaining vulnerabilities.
Answers to the questions we hear most from Melbourne homes and businesses about malware and online security.
Common signs include unexpected pop-ups, a dramatically slower computer, browser redirects to strange websites, programs you didn't install appearing, your antivirus being disabled, or friends receiving strange emails from your account. If anything feels off, it's worth getting checked — infections get worse over time, not better.
Yes. We can remove the ransomware infection from your computer and attempt to recover your encrypted files where possible. Some ransomware variants have known decryption tools, while others may require restoring from backups. The critical thing is: do not pay the ransom. Call us first and we'll assess your options honestly.
Yes, every computer needs some form of protection. Windows has built-in Windows Defender which is decent, but depending on your browsing habits and risk level, you may benefit from additional protection. We'll assess your situation and recommend the right level of security — whether that's a solid free option or a premium suite for higher-risk users.
Costs vary depending on the severity of the infection. A standard malware cleanup is at the lower end, while heavily infected systems or ransomware cases take more time. We always quote before we start, so you know exactly what you're paying. And if we can't fix it, you don't pay — that's our no fix, no fee guarantee.
Yes, certain types of malware (called keyloggers and info-stealers) can capture your passwords, banking details, and other sensitive information. If your computer has been infected, we recommend changing all important passwords after the cleanup. We can help you set up a password manager and enable two-factor authentication for extra security.
Keep your operating system and software updated, use reliable antivirus protection, don't click links in suspicious emails, avoid downloading software from untrusted sites, and be cautious of pop-ups claiming your computer is infected. For seniors, our internet security service includes hands-on training in recognising scams and staying safe online.
Every minute a virus runs on your machine, it's doing more damage. Book a Melbourne technician now and we'll have your computer cleaned, secured, and running properly.
