Computer Repair Costs in Melbourne (2026): An Honest Price Guide
Service: Computer Repairs Melbourne · Updated October 2026
Searching for computer repair costs in Melbourne usually turns up vague “from $X” offers and hourly rates that grow once a call-out fee is added. This guide sets out what we actually charge in 2026, what common jobs come to, and which repairs we do not do at all.
What we charge in Melbourne (2026)
We publish two rates and bill by time. Prices include GST.
| Service | Price | How it is billed |
|---|---|---|
| On-site technician (home or office) | $205 per hour | One-hour minimum, then billed by time. No call-out fee. |
| Remote support (secure connection) | $125 per hour | One-hour minimum, then billed by time. |
| Parts or new equipment | Quoted separately | Agreed with you before anything is bought. |
Running a business and want a fixed monthly cost instead? See managed IT pricing.
What common computer jobs come to
Most home and small-business computer problems are one visit. These are the jobs we are called for most often, and the minimum each one starts from.
| Job | Starts from | Remote or on-site |
|---|---|---|
| Slow, freezing or crashing computer — troubleshooting | $125 remote / $205 on-site | Remote if it still starts |
| Virus, malware or pop-ups — virus removal cost | $125 remote / $205 on-site | Remote where the machine still boots |
| New computer setup and moving your files — computer setup | $205 | On-site |
| Desktop SSD or RAM upgrade — upgrades | $205 plus the part | On-site |
| Email or Microsoft 365 not working — email help | $125 | Usually remote |
| Wi-Fi or NBN dropouts — Wi-Fi setup | $205 | On-site, it has to be tested in the building |
| Printer back on the network — printer setup | $205 | On-site |
| Getting files off a working drive — data recovery cost | $125 remote / $205 on-site | Depends on the device |
“Starts from” is the one-hour minimum. If a job runs past the first hour it is billed by time, and we tell you before it does.
Repairs we do not do
We are an IT support business, not a repair workshop. We do not fit laptop screens, keyboards, charging ports or hinges, we do not do board-level repair, and we do not repair Macs. If your problem turns out to be one of those, we can diagnose it and refer you to a specialist, who quotes their own price. Mac support is different and we do it: see Mac support.
Want a price for your specific problem?
Tell us what is going wrong and we will tell you what it will cost before anyone starts.
How the bill is worked out
- Tell us the problem when you book. We will say whether it suits remote support or needs a visit.
- The technician confirms the cost before starting. Nothing is done on an open-ended basis.
- The first hour is the minimum. After that, time is billed as it is used, and we check with you before going past the first hour.
- Parts are quoted separately and only bought once you agree.
No surprises — we confirm the hourly rate before we start. Visits have a one-hour minimum ($205/hr onsite, $125/hr remote), and No Fix, No Fee excludes hardware repairs and parts.
How to compare computer repair quotes fairly
- Ask whether there is a call-out fee on top of the hourly rate, and whether travel is charged.
- Ask what the minimum charge is and how time is billed after it.
- Ask how parts are priced, and get the part quoted before it is ordered.
- Ask what happens if the fault cannot be fixed, and get the answer in writing.
- For an insurance claim, ask for a written report — see our insurance reports service.
Frequently asked: computer repair pricing in Melbourne
How much does computer repair cost in Melbourne?
We charge $205 per hour for an on-site visit and $125 per hour for remote support, including GST. Both have a one-hour minimum and are then billed by time. There is no separate call-out fee. Parts are quoted separately before they are bought.
Is there a call-out fee?
No. The $205 hourly rate is the price for a technician attending in Melbourne. There is no separate call-out fee and no travel surcharge inside our service area.
What is the minimum charge?
One hour: $205 on-site or $125 remote. If the work runs past the first hour it is billed by time from there, and we tell you before it does.
Do you charge if you cannot fix it?
No surprises — we confirm the hourly rate before we start. Visits have a one-hour minimum ($205/hr onsite, $125/hr remote), and No Fix, No Fee excludes hardware repairs and parts.
Do you repair laptop screens, keyboards or Macs?
No. We are an IT support business, not a repair workshop. We do not fit screens, keyboards, charging ports or hinges, we do not do board-level repair, and we do not repair Macs. We can diagnose the fault and refer you to a specialist, who quotes their own price.
Can a computer problem be fixed remotely?
Often, if the computer still starts and connects to the internet. Software faults, slow computers, email and Microsoft 365 problems and most virus clean-ups can be done remotely at $125 per hour. Anything that needs hands on the hardware, or Wi-Fi that has to be tested in the building, is an on-site visit at $205 per hour.
Get a price before anyone starts
Same-day appointments across Melbourne where we can, seven days.